Usually, no! Payment is made on the day. However, some services may require a deposit or prepayment, and this will be shown during booking.

We require a valid credit or debit card to secure your massage appointment. Please note that no payment is taken at the time of booking; the card is only used to hold your reservation and to apply any applicable cancellation or no-show fees if necessary. This policy helps us maintain reliable scheduling and ensures that our trained therapists can dedicate time to each client effectively. We recommend notifying us at least 24 hours in advance if you need to reschedule or cancel to avoid any fees.

Your card will not be charged immediately upon booking unless a deposit or prepayment is required for your chosen massage therapy session. We strive to make the booking process seamless and stress-free, so unless specified, payment is typically collected at the time of your appointment. If a deposit is necessary to secure your spot with one of our professional therapists, we will clearly inform you during booking. This approach helps you relax and focus on your healing experience without any surprises.

Yes, you can reschedule your massage appointment at Healing Point. We kindly ask that you provide at least 24 hours’ notice to allow us to accommodate your request. Please note that rescheduling is subject to availability, as we strive to meet the needs of all our clients while maintaining skilled therapist scheduling. If you need to adjust your appointment, contacting us promptly ensures the best chance to find a suitable alternative time.

If you do not receive a booking confirmation email after scheduling your massage therapy session at Healing Point, please contact us as soon as possible. Our professional team will promptly verify your appointment details to ensure your booking is confirmed, providing you with peace of mind and allowing you to fully prepare for your relaxing and therapeutic experience. You can reach us via phone or email during business hours, and we are committed to resolving any booking issues swiftly to maintain the high standard of care we offer at our clinic.